Conflict: What is an Appropriate Response?

When something happens that is upsetting to you, how do you respond? Do you walk away without saying a word and replay the event over and over in your mind going over every word that was spoken? Do you try to determine every possible outcome that might arise from this situation before you respond to someone's harsh words or mean action? Do you try to determine the other person's motives for doing or saying whatever it was they did or said and conclude in an instant they intended to hurt your feelings? Suppose someone says something that hurts your feelings. You are immediately taken aback; you feel a sinking feeling in your gut, your face flushes and you can feel your hands start to tremb

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